Payment Policy

Last Updated: November 2025

At Furnapp.shop, we are committed to providing a secure and convenient shopping experience. This Payment Policy outlines the methods we accept, how we protect your information, and the terms related to transactions on our website.

1. Accepted Payment Methods

We accept the following secure payment methods for your convenience:

  • Visa
  • Mastercard

All payments are processed in US Dollars (USD).

2. Payment Security

Your transaction security is our top priority. We implement robust measures to protect your data:

  • SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt all transmitted data, including your personal and payment information.
  • PCI DSS Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) through our compliant payment gateways. We do not store your complete credit card numbers or sensitive payment details on our servers.

3. Fees & Currency

  • Transaction Fees: There are no additional surcharges for using Visa or Mastercard. All transaction fees are borne by us.
  • Payment Currency: All transactions are settled in US Dollars (USD). The price you see at checkout is the final price you pay, inclusive of all applicable sales taxes.

4. Refund Process

Refunds are processed in accordance with our Refund Policy. Please refer to that policy for detailed eligibility and conditions.

  • Once your return is approved, the refund will be processed to the original credit or debit card used for payment.
  • Please allow 5 to 10 business days for the refund to be posted to your account after approval, depending on the processing speed of your card-issuing bank.

5. Contact Information

For any questions regarding payments, or if you encounter issues such as payment failure or unexpected charges, please contact our customer service team:

  • Email: info@furnapp.shop
  • Phone: +1 (606) 462-0172
  • Service Hours: Monday - Friday, 9:00 AM - 6:00 PM Eastern Time (EST)

We are committed to resolving any issues promptly.

6. Policy Updates

We reserve the right to update this Payment Policy at any time. Any changes will be posted on this page with an updated "Last Revised" date.